Tag Archives: management

ActionCOACH Coaches start new trend of Practice Vacations for Business Owners

Alberta: With the Financial Post reporting last week that only 46% of small business owners are taking vacations, ActionCOACH’s Kent Boehm and Laurie Mcnaughton are offering advice on how to change that.

“Fear and mistrust stops many people from taking a vacation. They think that if they leave for one minute, their business will crumble.” That tells you 3 things: 1- They don’t have proper systems in place, 2- They don’t think much of their staff and 3- Their staff have not been managed properly,” says McNaughton, an ActionCOACH business coach in Edmonton.

“The ideal way to tackle this problem is with a 7-to-14 day ‘practice’ vacation. Take one or two weeks off, but stay in the city. Give someone you trust a number you can easily be reached, and let them know they can use it if they have to. Check in once a day if you have to. This ‘practice’ vacation will be a wonderful test of the people and systems you have put in place. And because you are in town & can be easily reached, you can rest easy, knowing you will be informed if something major arises,” says Kent Boehm, an ActionCOACH business coach in Calgary.

“And if something does arise, you will know exactly the weak points in systems and teams- and you can fix it with establishing a clear chain of command,” says McNaughton.

“The key,” as Laurie argues, “is to have someone in charge you trust. And he or she will only gain that trust if you allow him or her to make decisions, even the wrong ones, occasionally. Nobody learns in a vacuum. If your response to that is to say, ‘I can’t afford mistakes’ then you are also saying ‘I will never take a vacation.’”

And what about losing customers? The general consensus is that if you lose a customer during a two week vacation, he or she was never really a customer anyway. Most people stick around for reasonable prices and great service.

As the statistics show, without a vacation, business owners will never be able to recharge their batteries to enjoy their business or their life.

For more vacation tips from ActionCOACH Canada visit: Business Tips for Small Businesses http://bit.ly/lUEDgO

To contact Laurie McNaughton visit: www.actioncoach.com/lauriemcnaughton

To contact Kent Boehm visit: www.actioncoach.com/kentboehm


To book an interview contact
Rachel Sentes, Publicist



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Lethbridge ActionCOACH Rewards Successful Businesses with Awards Ceremony

Lethbridge, AB– Every day, in every major city across Canada, we see “For Lease” or “For Sale” signs on local businesses on every major street; with rents going up, local businesses are finding it tougher & tougher to survive.

Still, some local businesses thrive, even during the hardest times. Local business expert Greg Stonehocker knows what makes a business thrive: “Above all, a passion for excellence. You have to want to be the best, to really be the only viable option for your customers. Competition will always be fierce. What will set you apart? That’s why I gave out these awards to Alberta business owners—they are showing that anything is possible!”

At the Awards ceremony the Mastery Award was given to Russ Gallant, owner of Water Proofing Roofing Ltd: Russ used to let his business run him, instead of the other way round. Now revenue is up 200% from 2008 & his golf game has never been better. Getting off the roof and working “ON” the business turned out to be the key.

The Leverage Award was given to Gerrit & Jane Bezooyen, of Bezooyen Contracting. Greg gave them this award because Gerrit was recently appointed as the local Canadian Home Builders Association President, which has increased his already busy schedule. We put a plan in place and a system to hire a new person, allowing him to leverage his time and resources.

The Team Award was given to the Boys & Girls Club of Lethbridge: over the past 2.5 years they have consistently upgraded their systems & procedures to make their staffing 100% better. Trever Broadhead, their general director, made incredible strides.

Greg spoke to Trevor, who said “It validates all of the hard work we have been putting forth to achieve our strategic objectives. For the first time in 2 ½ years I feel like we have the best team structure in place, with the most qualified and enthusiastic team members.”

Greg went on to say: “Finally, the Focus Bat Award goes to the company that shows the most significant results and consistent effort over the past 90 days. It was a real privilege to give this to Rudy & Stella Reger, of EnergySmart Canada, who have shown incredible resolve to make things better. Among other things, they have implemented a number of Sales, KPI, Marketing Systems, have hired a General Manager, renegotiated financing and inventory levels. Business in Alberta is booming–& owners like Rudy & Stella are showing us the way!”

For more information about how and ActionCOACH can help your business contact

Greg Stonehocker at ActionCOACH Lethbridge Call (403) 360-9173 or (403) 524-3636 or email at GregStonehocker@actioncoach.com


To book an interview contact:
Rachel Sentes, Publicist

rachel@gal-fridaypublicity.com 604-366-7846

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